Question 1

What is the difference between Lash Lift VS Lash Perm?

Accepted Answer

(Left: Lash Perm with harsh chemicals, Right: Lash Lift with Keratin treatment)   The lash perm is no stranger to the beauty world. It is a treatment that results in lashes being semi-permanently curled for weeks through winding the hairs around a cylindrical rod (see left picture above). The perming solution is usually applied over the entire lash, which increases the risk of over processing. While the perm curls your lashes, a lash lift ‘lifts’ your lashes up from the base. The lash lift uses more of a speed bump shaped device called a silicone shield (see right picture above) instead of a cylindrical rod with a mild cream. The YUMILashes lifting process usually ends with a nourishing oil to add moisture to the lashes.

Question 2

How should I prepare my lashes before coming to my YUMILashes session?

Accepted Answer

YUMILashes Pre-treatment Procedures   1. Eyelash Extensions need to be removed at least 3 days to 1 week prior to appointment. 2. For best results do not use waterproof mascara or curl your lashes 5 days prior to your treatment. 3. No eye makeup the day of your appointment. For example, mascara, eye shadow, eyeliner etc. 4. Remove any eye makeup with oil free makeup remover the day prior 5. It is recommended to wash your hair prior to your appointment because you may not wet your lashes for 48 hours after.

Question 3

What aftercare should I take?

Accepted Answer

YUMILashes Post-treatment Procedures 1. No water and mascara on the lashes for 48 hours after. 2. No steam, no heavy exercising that would cause excessive sweating, no hair washing (at home) for 48 hours. 3. No lash Serums, lash extensions, eye creams for 48 hours. 4. Use oil free make up remover wipes to wash your face after them treatment.

Question 4

Can I get a YUMILashes treatment before my wedding?

Accepted Answer

Yes of course! This is the reason why I offer this service. A lot of my bride do not want to wear false lashes on their wedding day and thus I went to Beverly Hills to learn this technique and get YUMILashes certified!   I would recommend you to get YUMILashes treatment 2 weeks prior to your wedding. The last lift result lasts for 8 to 12 weeks. You will have nicely lifted lashes for your bridal shower, rehearsal dinner, wedding day and honeymoon!

Question 5

What is the booking process like?

Accepted Answer

1. Submit the "request for a wedding quote" (Button at the end of this page) 2. Receive a quote from us within 3 business days 3. Request for a contract after reviewing the quote 4. Sign the contract in 10 days 5. Pay the retainer deposit 6. Booking confirmed by us

Question 6

How much is travel fee?

Accepted Answer

Travel fee will be charged when the get ready location is not in the studio. It is based on the travel distance and time for each artist. Please provide the address of your get ready location in the wedding form and a travel fee quote will be provided to you.

Question 7

What if I don't meet the minimum spending requirement?

Accepted Answer

For weddings that fall on weekends and holidays from April to October, the minimum booking fee of $1200 still applies to the bookings.   Wedding day services are counted towards the minimum spending requirement while travel and trial fees are not.   You may use the credit for extension hire or accessories rentals.

Question 8

Can I make changes to the services after accepting the booking?

Accepted Answer

Once you have placed a deposit, services cannot be removed. If you are unsure, please exclude the services out of the quote. Additional services may be added depending on artists' availabilty but booked services cannot be removed. If the get ready location or time  is changing, I will do my best to accomodate the changes but there is no gaurantee.

Question 9

What does the payment schedule look like?

Accepted Answer

The total cost of the booking is paid over 2 payments.   First is the 50% non refundable retainer to secure your wedding day.   The second and final installment is due 7 days before your wedding day.   I accept Zelle, ACH Bank Transfer, Check and Cash.   Your bridal trial cost is not included in the wedding booking quote.

Question 10

How much time should I allow for hair and makeup applications for the wedding day?

Accepted Answer

This all depends on what hair and makeup style you want. Generally, I allow around 1 hour for the bridesmaids and around 2 to 2.5 hours for the bride. For hairstyles that require hair extensions, I will need extra 15 - 30 minutes per person.

Question 11

What happens if the hair and makeup time changes for my wedding date?

Accepted Answer

Makeup and hair service time is determined at the time of booking.   If you wish to change the time, I will do my best to accomodate the change as long as the new time is feasible but I cannot gaurantee anything.

Question 12

I love your style. When should I book my wedding hair and makeup services?

Accepted Answer

My schedule opens one year in advance. If you are interested in my services, please fill out the "request for a wedding quote" form using the button below.

Question 13

Do you offer discounts?

Accepted Answer

Prices are firm and non negotiable. All clients are paying the same rates listed on the price list.

Question 14

Can you soft hold the date for me? Can you notify me when the date is filled?

Accepted Answer

Reservation is on a first come first serve basis.  Soyi Makeup and hair is not obligated to notify clients when the date is filled.

Question 15

How early should I book you?

Accepted Answer

At SOYI makeup and hair, our schedule is open one year in advance for booking. Most brides book 6-9 months in advance.   We only take a limited number of weddings per year. Once your wedding date is set, you can book us as early as one year before your wedding date.   Bookings are first come first serve. Our schedule often fills up quickly so we would recommend that you secure the date with us as soon as you can make a decision.

Question 16

When should I book a bridal trial?

Accepted Answer

I will get in touch with you 3 months before your wedding day to schedule a trial. I would recommend having a trial no earlier than 2-3 months before your wedding day as your taste in styles may change. By then most things would have been decided on, it will be much easier to decide on the perfect makeup and hair style for you.   If you would like to have your bridal trial so that you can use the hair and makeup for your engagement photoshoot. It can be arranged. You can just let me know.

Question 17

Where does the trial take place?

Accepted Answer

The trial will be at my home studio in Cupertino CA 95014 (near San Jose). I do not travel for trials.

Question 18

Can my mother and bridesmaids have a trial too?

Accepted Answer

Bridal trials are exclusively for brides only so I am afraid I would not be able to extend trials to other members of the bridal party.

Question 19

How should I prepare for the bridal trial?

Accepted Answer

I will reach out to you 4 months before your wedding date to schedule a trial in. If you wish to have the trial earlier, this can be arranged too.   When you schedule a trial with me, I will send you a wedding hair and makeup questionnaire to fill out so that I can get to know more of your wedding style.   When your trial date is fixed, I will send you a detailed instruction on how to prepare for your trial.

Question 20

May I do a bridal trial before I commit?

Accepted Answer

Bridal trial is only offered to brides who have secured a wedding booking.

Question 21

Can I get a trial first and then book you?

Accepted Answer

It is recommended to have the trial no earlier than 2-3 months as your taste in style may still change if you have it too early. It is also more ideal to have a trial when your dress, veil, accessories are finalized. Almost all of my brides book me first and have a trial with me around 2-3 months before the wedding.   If you wish to have a trial with me before booking, the regular trial rate would be applied.
 My bridal trial rate is only for clients who have booked and placed a deposit. However, I understand your concerns which is why I am inviting you to review my Instagram page and Yelp reviews to not only see the styles I do, but also hear from more brides. ​

Question 22

Will you take before and after pictures during the bridal trial?

Accepted Answer

Yes. Before and after pictures help you to see the difference that makeup and hair can make. Our makeup artists also keep your images on file as reference for your wedding day.

Question 23

I just need a simple style/ I am out of state. Do I really need a bridal trial?

Accepted Answer

A bridal trial is not an extra step. It’s an ESSENTIAL step.  The reason it's compulsory for ALL brides and why I give the appointment so much time is that it is important to talk about what you like and don’t like.    Because, sometimes you think you might like something, but then when you try it on, you realise it doesn’t suit you.     Having a trial appointment will help you better understand what works and what doesn’t. This gives you the confidence and peace-of-mind needed on the day of the wedding.

Question 24

Can I try two looks at the bridal trial?

Accepted Answer

If you would like to try out two looks, please get in touch with me so we can organize additional time.   Extra cost will apply as I need to allow more time for this appointment.

Question 25

What brand of hair extensions do you recommend if I need them?

Accepted Answer

I highly recommend clip-in hair extensions as it will be easier to style.   I would recommend Zala Hair Extension or Luxy Hair Extension. Both are good quality and affordable.   During the bridal trial, I can use the hair extensions I have.   If you prefer to buy your own I can recommend a shade for you to buy. Otherwise, you are welcome to rent it from me and return within 5 days after the wedding day.

Question 26

What makeup brands do you use?

Accepted Answer

Here are some of our artists’ favorite makeup brands that she has in her bridal kit: Charlotte Tilbury, Giorgio Armani, Urban Decay, Bobbi Brown, Benefits, Hourglass, Kat Von D, Anastasia, Laura Mercier, MAC, NARS, Shu Uemura, Temptu airbrush system and etc.

Question 27

Why do I need to hire a professional makeup artist for my wedding?

Accepted Answer

Makeup for photography is different from your everyday makeup. A professional makeup artist understands camera, lighting and reflected light, that is, not just the way you look when seen with the eye, but the way your makeup will translate when the light bounces off your face and is refracted back to the camera in your photos and video.   Understanding this, our artists bring out and play up your good features, correcting and changing face shapes and proportions, if necessary, using cosmetics. This assures your face won’t appear ‘flat‘ in your photos. Hiring a professional makeup artist with the knowledge of creating these cosmetic illusions for the camera, even lightly applied, will insure that your photographer will capture your most beautiful self. Our makeup artists’ makeup application can be very subtle and natural; or bold and glamorous; either providing you with a flawless, glowing complexion and confidence in your appearance on your special day. 
On this special day, how you look and feel is most important. You will find that most people won’t remember what brand of crystal or linen you chose or which expensive wine and champagne you poured, but they will be looking at you, the bride; in person and in your photos and videos. These pictures in your wedding album will last a lifetime, records your family, children and their children will have always.

Question 28

Do you have experience with different ethic groups, age groups, skin colors and skin types?

Accepted Answer

Yes, from our many years in the makeup industry working with ethnicities of all ages and  brides from all over the world. We have always specialized in customblended makeup to match any skin tone; light or dark, pink or olive. We are also used to working with all skin types: young problem skin; delicate, sensitive or mature.

Question 29

How long will my makeup last?

Accepted Answer

Using a variety of professional waterproof and water resistant products and along with studio application techniques, your makeup should last most of the day and into the night. 
Expect the usual minor touch-ups such as replenishing your lipstick or blotting or powdering shine from your face once in a while. In the early conversations, the makeup artist will ask you to choose and supply your own lip color (for touch-ups the rest of the day and evening) and it is also a good idea to invest in a pressed powder compact compatible with your skin tone. Our makeup artists also provide touch up services, please inquire for more details.

Question 30

Is a security deposit required to rent a hair accessory or hair extensions?

Accepted Answer

A deposit of $100/ piece is required for hairpiece rental. The deposit will be fully refunded once the hairpiece is received without defect. Client must return the hairpiece within 5 business days by mail.

Question 31

Is gratutity included in the balance?

Accepted Answer

Gratutity is not included in the final balacne. It is greatly appreciated!

Question 32

How do you sanitize your makeup tools and products?

Accepted Answer

Your health and safety would be our first priority. Our team takes sanitation, hygiene and infection control highly.   Our team sanitizes all my tools and products following California Department of Public Health's procedures with EPA approved disinfectant. We also use disposables as much as possible during makeup application.   There are two steps in our sanitation process: cleaning and disinfecting.   Cleaning: Removal all visible dirt and debris from tools and brushes by washing with liquid soap and warm water and by using a clean and disinfected brush to scrub any grooved or hinged portions of the item.   Disinfecting: Using a EPA registered disinfecting solvant or a UV light machine to dsinfect.   Our team also keeps our sanitiation knowledge current by attending industry training course. For example, we received our Barbicide COVID-19 certification since the pandemic developed.

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Booking Process

1

2

3

4

5

Submit

An Inquiry Form

Receive

A Proposal

10 Days

To Accept

Pay

The Retainer

Booking

Confirmed

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